How Does a Franchise Work?

How Does a Franchise Work?

Franchising is a popular business model these days, giving aspiring entrepreneurs a proven path to own a business. It benefits both the franchisors, who can grow their brand quickly, and the franchisees, who get access to a successful business idea. 

In this blog, we’ll explore franchising, including its origins, how it works, and the steps to become a franchisee. Let’s dive in and learn more about this fascinating business strategy.

Statistics of Franchising in Australia

Before delving into the details, let’s look at some statistics related to franchising in Australia. The franchising industry significantly contributes to the country’s economy, boasting over 1,200 franchise systems and approximately 80,000 franchised units. This sector employs around 600,000 people and generates billions in revenue annually, showcasing its significant impact on the Australian business landscape.

The Origins of Franchising

The concept of franchising has a long history dating back to the Middle Ages. Feudal lords would grant rights to individuals to operate specific businesses, and this idea evolved over time. In the 19th century, Isaac Singer established one of the first modern franchising systems, creating a network of independent dealers who sold his sewing machines under his brand name.

The Evolution of Franchising

The 20th century witnessed further development in franchising with the rise of fast-food chains like A&W Root Beer and Howard Johnson’s. However, it was Ray Kroc who revolutionized the industry. In 1955, Kroc founded the first McDonald’s franchise, offering a comprehensive system and support structure to franchisees. 

This approach allowed McDonald’s to grow exponentially, paving the way for franchising’s widespread adoption across various industries.

History of Franchising in Australia

Franchising gained momentum in Australia during the late 1970s and early 1980s. International giants like KFC, Pizza Hut, and Subway were among the first to introduce the franchise concept to the Australian market, revolutionising business expansion. Additionally, Jim’s Group, an Australian success story, significantly contributed to the growth of franchising in the country.

The Success Story of a Homegrown Franchise Brand

Founded by Jim Penman in 1982, Jim’s Group started as a humble lawn mowing business. Through dedication and commitment to excellence, Jim’s Group expanded rapidly, offering various home and commercial services, including cleaning, gardening, and dog grooming. 

Embracing the franchise model, Jim’s Group allowed aspiring entrepreneurs to become franchisees under a trusted and recognizable brand. This approach proved to be instrumental in the success of Jim’s Group and the broader franchising industry in Australia.

How Does Franchising Work?

Franchising is a popular and effective business model that allows aspiring entrepreneurs to start a business with the support of an established brand. It’s a win-win relationship between the franchisor (brand owner) and the franchisee (individual operating the business). Let’s explore the key elements of franchising:

Franchise Agreement: This contract outlines the rules for both the franchisor and franchisee, including the length of the agreement, where the franchise can operate, fees to be paid, and the guidelines to be followed during the partnership.

Brand Licensing: The franchisor allows the franchisee to use the brand name, trademarks, and business model, giving them the right to represent the brand in their designated territory.

Initial Fees: At the beginning of the partnership, the franchisee pays an initial fee to gain access to the brand name and receive training and support from the franchisor.

Ongoing Royalties: Throughout the duration of the franchise agreement, the franchisee pays a regular fee, typically a percentage of their revenue, as an ongoing payment to the franchisor.

Training and Support: The franchisor provides comprehensive training to the franchisee, covering all aspects of the business, including products, marketing, and day-to-day operations.

Marketing Support: The franchisor actively supports the franchisee by implementing marketing efforts and promotional strategies to strengthen the brand’s presence.

Operations Manual: The franchisor provides a detailed guide to the franchisee, offering step-by-step instructions on how to run the business successfully.

Network Access: Franchisees become part of a supportive community where they can connect with other franchisees, sharing experiences and valuable insights.

Quality Control: To maintain consistency across all franchises, the franchisor enforces strict quality standards, ensuring that the brand’s reputation is upheld.

Renewal and Termination: The franchise agreement has a specific duration, and at the end of this period, it can be renewed if both parties agree. However, if the franchisee fails to meet performance and quality standards, the agreement can be terminated

Franchising in Action: Sample Scenario on How It Works

Scenario: A Lawn Care Franchise with Jim’s Mowing

Meet John, an enthusiastic individual with a passion for landscaping and gardening. He aspires to start his own lawn care business and decides to explore franchising opportunities. After careful research, John comes across “Jim’s Mowing,” a renowned lawn care franchise with a strong brand presence.

Step 1: Research and Application

John thoroughly researched Jim’s Mowing franchise, visiting their website, attending franchise expos, and reaching out to existing franchisees for feedback. Impressed by the company’s reputation and the comprehensive support they offer, John decides to apply for a Jim’s Mowing franchise.

Step 2: Initial Meeting and Agreement

Jim’s Mowing reviews John’s application and arranges an initial meeting. During the meeting, they discuss the franchise terms, including the initial franchise fee, ongoing royalties, and the duration of the agreement. After some negotiations, John and the Jim’s Mowing team agree on the terms, signing a franchise agreement that suits both parties.

Step 3: Training and Support

Upon signing the agreement, John undergoes extensive training at Jim’s Mowing headquarters. The training covers various aspects of lawn care, including mowing techniques, equipment handling, customer service, and business management. The Jim’s Mowing team ensures John is fully equipped to run his lawn care franchise efficiently.

Step 4: Setting Up the Franchise

With his training completed, John starts setting up his lawn care franchise under the Jim’s Mowing brand. He selects a suitable territory and procures the necessary equipment. Jim’s Mowing provides John with an operations manual, guiding him through the setup process and ensuring consistency with the brand’s standards.

Step 5: Launching the Franchise

After thorough preparation, John’s Jim’s Mowing franchise is ready for its grand opening. Jim’s Mowing supports him by managing all marketing campaigns, which allows John to focus on delivering the service instead of finding leads.

Step 6: Ongoing Support

Even after the successful launch, Jim’s Mowing continues to provide ongoing support to John. They have a dedicated team to assist franchisees with any challenges they may encounter. John regularly attends meetings with fellow Jim’s Mowing franchisees, where they share experiences and learn from each other.

Step 7: Business Growth

With the brand recognition and support from Jim’s Mowing, John’s lawn care franchise gains popularity in the local community. His quality lawn care services attract a growing customer base, leading to business growth and expansion.

Step 8: Renewal and Expansion

As the initial franchise term approaches its end, John evaluates his performance and decides to renew the franchise agreement with Jim’s Mowing. With continued support and guidance from the franchise, John plans to expand his lawn care business further by opening additional franchise locations in the future.


Franchising is a powerful business model that has revolutionized the way entrepreneurs enter the business world. With its rich history, proven success, and widespread adoption, franchising continues to shape the landscape of various industries. 

It offers individuals the opportunity to become part of established brands while benefiting from comprehensive support and a proven business model. As the franchise industry continues to thrive, it will undoubtedly inspire a new wave of entrepreneurs to embark on their journey to success.

Want to learn more about franchising? Read our other franchising blogs below or call us at 131-546 for enquiries. Interested in becoming a franchisee yourself? Enquire about a franchise for sale near you.

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