300+ franchisees Real conversations with 50+ franchisees who built a business with Jim’s
Every week, the unedited stories behind running a Jim’s franchise — from the people doing it. Hosted by Joel Kleber, CMO.
⭐ 4.8 on Apple Podcasts · 350+ episodes – 300+ franchisees interviewed
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New here? Start with these three.
If you’re considering a Jim’s franchise, these episodes answer the questions everyone asks first.
Can Haydar and the Jim’s Cleaning Group Overtake Jim’s Mowing in 2026?
He Quit Law School to Clean Windows — Now Makes $90,000/Month with Jim’s Group
Jim’s Pool Care: The Family-First Franchise – Interview with Brett Blair and Joel Kleber
Heard enough?
Talk to a Jim’s franchisor about available territories in your area. Enquire Today
Tune into our official podcast, where every week we delve into the authentic, unedited experiences of our franchisees and franchisors. Get a genuine glimpse into the life of running a Jim’s franchise through our commitment to complete transparency. Join us on this journey with our podcast.
The Jim’s Podcast is hosted by Joel Kleber, Chief Marketing Officer of the Jim’s Group.
Each week, I sit down with the people who make Jim’s what it is. Franchisees, franchisors, and Jim himself. We talk honestly about what it’s really like to build a business inside the Jim’s system. The wins, the surprises, the lessons learned the hard way, and the advice Jim has been sharing with business owners for decades.
If you’re researching a Jim’s franchise, these conversations are essential listening.
You will also find them valuable if you’re looking to start a business or franchise.
Robert Young's teams in Wellington and Christchurch are booked months out in a down market while he fields calls from tradies with no work at all.
Robert brought Jim's Building Maintenance and Jim's Handyman to New Zealand five years ago and now runs both divisions as franchisor.
He sits down with Joel Kleber to explain why property maintenance holds up when renovations dry up, and why he believes the only real income security for a tradesman over the next decade is a base of a thousand customers who know his name.
He walks through the flat fee model and why taking a percentage of revenue turns a franchisor into a boss.
He covers what a lead costs in New Zealand, why only one franchisee ever receives each one, and how territory works when your database is your real territory.
He explains the pay for work guarantee, the two days of training every franchisee completes before signing anything, and what he says to people who should stay in their current job.
Worth an hour if you hold a hammer for a living.
0:00 Why tradies have no work right now
1:26 AI, automation and job security
2:47 Why property maintenance is recession proof
6:17 Who Robert accepts as a franchisee
9:15 Flat fees vs a percentage of revenue
12:01 Owning your customers and your exit
13:30 How lead fees work in New Zealand
18:26 Why brand makes a lead convert
23:24 Talking to franchisees before you sign
31:00 Territory limits and Jim's Contracts
37:03 The pay for work guarantee explained
43:52 More quotes, better close rate, higher prices
49:06 Buying power and how to get in touch
Featured Episode
From McDonald’s to Running Jim’s Mowing Australia
Dan Cahill didn’t start in lawns. He started at McDonald’s, worked his way up through the ranks, then hit a wall. He was doing the extra hours and fixing problems to make someone else rich.
A Jim’s Mowing ad popped up on Facebook and it just clicked. He borrowed money from his mother-in-law, turned up to training with a million questions, and went all-in from day one.
Reviews
A great insight into the principles that drive Jim in business and life. His sincerity and commitment to service shine through. Thanks to Jim and Joel for making this podcast available to people outside of the Jim’s Group.
Great innovation and so unique to the Australian franchising industry that one of its biggest players has its own podcast. Jim is great and provides so much value in every episode.
Very honest and open, refreshing from one of Australia’s most successful start ups.
Prefer to watch?
Jim’s Cleaning CEO Explains Franchise Success (Leads, Systems & Growth
From One Client to 120+ Customers in 12 Months with Jim’s Mowing
Independent vs Franchise. Why This Ex-Sparky Chose Jim’s Pool Care
Why I Quit My $100K Corporate Job to Start a Laundry Franchise (Now Growing 300%!) | Jim’s Podcast
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Jim’s Mowing | Jim’s Cleaning | Jim’s Test & Tag | Jim’s Painting | Jim’s Dog Wash | +45 more