What Is a Franchise Business?

In today’s competitive business world, entrepreneurs are always looking for new ways to succeed. One promising approach is the franchise business model. If you’ve wondered, “What is a franchise business?” and want to explore it further, you’ve come to the right place. 

In this blog, we’ll explore the world of franchise businesses. We’ll define the concept. Discuss the key characteristics, highlight the benefits and touch on various franchise models.

Understanding What a Franchise Business Is

A franchise is a business model where a person gets the right to operate a brand owned by another company. This brand can include products, services, and even systems owned by the company.

This creates a legal and commercial partnership between two parties. This partnership is between the franchisee (the individual) and the franchisor (the company). 

In this model, the franchisee gains access to the franchisor’s resources to run the business. These resources can be in the form of experience, expertise, and equipment. The franchisee pays the franchisor a fee in exchange for the use of these resources.

There are diverse franchise opportunities spanning a range of industries. An Example of such an opportunity is Jim’s Group, a prominent Australian franchisor. Jim’s Group offers a diverse range of service-based franchises you can choose from.

Other examples of franchises include McDonalds, Subway, RE/MAX, and many more.

Franchise businesses offer a clear path to entrepreneurship with reduced risk. Compared to starting a business from scratch, a franchise offers less risk. Franchises leverage the accomplishments and resources of the well-established brand. 

Key Characteristics of Franchise Businesses

  • Established Brand  – A recognised and trusted brand helps franchisees attract customers and build trust. The franchisor should have a strong consumer-recognized brand.
  • Proven Business Model – The franchisor should have a successful track record in business operations. This indicates a replicable and effective system.
  • Training and Support – Comprehensive training from the franchisor covers all aspects.  This includes daily operations to marketing and customer service.
  • Economies of Scale – Franchise businesses save money through bulk purchasing, reducing costs and increasing profits.
  • Brand Awareness – Franchisees benefit from the franchisor’s established brand recognition and marketing efforts.
  • Marketing Support – The franchisor provides marketing support. This includes advertising and promotional materials, to attract customers and enhance brand reputation.
  • Access to Resources – Franchisees gain access to resources like training, marketing support, and financial assistance. This improves operational efficiency and reduces business failure risk.
  • Franchise Fee – A one-time payment from the franchisee to the franchisor for brand, trademark, and business use. This covers training, marketing, and support expenses.
  • Royalties – Ongoing payments to the franchisor. This is usually a percentage of gross sales, for support, marketing, and profit generation.
  • Terms of the Agreement – Contractual terms outline rights and responsibilities. This covers aspects such as fees, royalties, marketing, training, and termination procedures.

The Relationship Between Franchisors and Franchisees

A successful franchise business relies on a beneficial relationship between franchisors and franchisees. Each party has distinct roles and responsibilities as follows:


The franchisor is responsible for the business model and owns the rights. He or she takes on a series of vital duties for the brand. These encompass delivering initial training and providing continual support. 

It also includes safeguarding the integrity of the brand. As well as, ensuring the enforcement of operational standards across all franchise locations.


The franchisee is responsible for both the investment in and operation of a franchise location. Their core responsibilities include strict adherence to the franchisor’s established business model. 

It also includes meticulous preservation of the brand’s reputation.  Lastly, the effective and profitable management of the business.

Benefits of Franchise Business

Franchise businesses offer several advantages, making them an attractive option for aspiring entrepreneurs:

  • Established brand – An established brand can give you a head start in the market and help you attract customers.
  • Proven business model – A proven business model means that you have a better chance of success. Compared to starting your own business from scratch.
  • Training and support – Franchisees usually get training and support from the franchisor. This helps them learn how to run the business and avoid making typical errors.
  • Economies of scale – Franchisees can benefit from economies of scale. This means that they can save money by purchasing goods and services in bulk.
  • Brand awareness – A franchise business has already built brand awareness. This helps you attract customers since they already know the brand.

Types of Franchise Business Model

Product-based franchises

Sell products to customers. The franchisor provides the franchisee with the product, branding, and marketing materials. The franchisee is responsible for both selling the products and delivering customer service. 

Product-based franchises typically involve greater initial expenses. This is compared to service-based franchises. This is due to the necessity for the franchisee to invest in inventory and equipment. 

Here are some examples of product-based franchises:

  • Direct sales – This franchise allows you to sell products door-to-door or online.
  • MLM – This franchise allows you to sell products to other people and earn commissions on their sales.
  • Retail – This franchise allows you to sell products from a physical location.

Service-based franchises

Deliver services to customers. The franchisor supplies the franchisee with branding, marketing materials, and operational guidelines. The franchisee’s role involves delivering the services and overseeing business operations. 

Service-based franchises generally entail lower initial expenses compared to product-based franchises. Nonetheless, the franchisee might need to invest in training and certification. 

Here are a few examples of service-based franchises:

  • Landscaping – This franchise allows you to provide landscaping services to businesses and homeowners.
  • House cleaning – This franchise allows you to provide house cleaning services to businesses and homeowners.
  • Personal chef – This franchise allows you to cook and deliver meals to people’s homes.

Home-based franchises

Enable franchisees to run their businesses from their residences. The franchisor equips the franchisee with branding, marketing materials, and comprehensive training. The franchisee’s duties encompass customer acquisition and service provision. 

Home-based franchises generally involve the most affordable initial expenses. Compared to three franchise models, it has high initial input. Franchisees might need to make investments in marketing and advertising to attract customers. 

Here are some instances of home-based franchises:

  • Dog walking and pet sitting  – This franchise allows you to take care of people’s pets while they are away.
  • Online tutoring – This franchise allows you to tutor students online.
  • Virtual Assistant – This franchise enables you to offer administrative, technical, or creative support to clients . This is typically done while working from your own residence.


In this comprehensive exploration, we’ve clarified the question, “What is a franchise business?” and provided you with a solid foundation of knowledge. The franchise business model presents a remarkable opportunity for aspiring entrepreneurs.

Equipped with the necessary insights you’re now prepared to take the first step. The knowledge you’ve learned will help you thrive in the dynamic world of franchising.

Keen to start your franchise journey? Connect with us at Jim’s Group. We’ll help you find the best franchise service to meet your needs. Click here to view our become a franchisee page or contact us at 131-546.

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