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Welcome to Jim’s Group. With 2750 Franchisees and growing, we are the largest Franchise group in Australia, after Australia Post. As you will see on these pages or by trying us out, our commitment to service – whether to clients or Franchisees – is absolute.
Jim Penman
Book a Jim:
Phone 131 546 to book a job or send a message to a Franchisee.
Jim’s Group Guarantee
Jim's Group guarantees all jobs against defects in materials and workmanship. If you are not satisfied with any aspect of the job, contact the Franchisee first and then our office. Conditions are as follows: |
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1. Our Franchisee must be given the opportunity to fix the problem
2. If they cannot, our local Franchisor will be responsible
3. If neither can satisfy your complaint, we will mutually agree on an industry expert to inspect the job (at our expense) and will arrange to fix any faults found. However, if no fault is found then you will pay the inspection cost and the matter will be closed.
4. If a complaint to our office has not been resolved within 30 days, Email Jim personally on
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and he will follow up and respond to you. The entire resources of Jim's Group stand behind this guarantee. |
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