Leaving a steady corporate job to start a business raises plenty of questions about training, support, and what happens once you are on your own. Ashish Khurana made that move two years ago when he became the Jim’s Energy Taylor’s Lakes franchise owner, and he explains what the experience has been like so far.
Watch the video above, or keep reading for the full Q&A.
What Training Do You Get When You Start a Jim’s Energy Franchise?
The training combines three days of on-site general training at Jim’s Group head office, two days of technical training, and ongoing on-the-job mentoring from the franchisor.
Ashish describes the training program as “fantastic” because it does not stop after the initial general and technical sessions. The first stage gives a new franchise owner general training at head office over three days. That is followed by two days of technical training, giving the franchisee a more practical foundation for the work they will be doing.
The next stage happens while the business is operating. Ashish says on-the-job training continues because the franchisee is mentored by the franchisor. That ongoing guidance mattered to him because he came from a corporate 9–5 before starting his own business. Rather than moving from employment into business without a support structure, he had training and mentoring around him from the start.
Prospective franchisees can also learn more about owning a Jim’s franchise. In Ashish’s words, the training gave him “a good platform and a good push” when he started. The initial training covers the general and technical sides, while mentoring continues once the franchisee begins operating the business.
Why Choose Jim’s Energy Over Another Solar Retailer?
Ashish says people should choose Jim’s Energy because it is a local Australian brand that gives customers one point of contact and what he describes as a genuine solar warranty for the next five years.
For Ashish, the difference starts with who the customer deals with. A Jim’s Energy franchise owner comes to the customer’s house, provides the quote, and remains the point of contact. He says that same contact is there for the next five years to help provide warranty support. If an issue comes up with sales or warranty, the customer has one number to call.
That continuity is central to the way Ashish explains the service. The person who visits the home is not only involved at the beginning. The franchise owner remains connected to the customer afterwards. Ashish sees that as a practical reason to consider Jim’s Energy when comparing solar retailers, particularly for customers who value a clear person to contact.
He also repeatedly describes Jim’s Energy as a local brand and an Australian brand. His focus is on service from start to finish, a clear point of contact, and access to support if the customer has a concern.
For more Jim’s Energy perspectives, read Abhi’s Jim’s Energy journey or these Jim’s Energy solar service insights.
What Support Do Jim’s Energy Franchisees Receive?
Ashish describes the support as amazing, covering IT support, general training, technical training, help from franchisors, and support from other franchisees.
The support starts from day one. Ashish says franchisees receive both general and technical training, but the support does not end once those sessions finish. He can also turn to the franchisor for help as the business develops.
Just as importantly, Ashish points to the support between franchisees. He says franchisees help each other out, creating another layer of practical support around the business. That matters because new questions can come up once a franchise owner starts operating, dealing with customers and managing day-to-day work.
Ashish had worked in the corporate world before deciding to start his own business. He joined Jim’s Energy two years before this interview and says the platform, brand, and support system helped him make that transition. He describes those two years as “an amazing journey” and says he would recommend Jim’s to someone who wants to start their own business.
The useful takeaway is that Ashish does not describe support as one service. He talks about several parts working together: IT help, structured training, franchisor mentoring, and franchisee-to-franchisee support. For someone considering leaving employment to start a business, that gives a clearer picture of the support Ashish experienced after joining Jim’s Energy.
How Do You Get a Jim’s Energy Solar Quote?
To get in contact with Jim’s Energy, call 131 546 and ask for a quote.
Ashish explains that the lead goes to one of the franchisees who is available for work. He says that the franchisee will ring within two hours, ask a couple of questions, and then organise a site visit. The purpose of the site visit is to prepare a fixed-price proposal for the home covering solar panels and a battery.
The process is simple from the customer’s side. You make one call, the lead goes to an available franchisee, and that person follows up directly. Ashish’s description also reinforces his earlier point about having a clear person to deal with throughout the process.
You can also use the Jim’s Group contact page to get in touch. If you are looking for a solar quote, Ashish’s call to action is straightforward: call 131 546 and speak with Jim’s Energy about your home, solar panels and battery requirements.
Ashish finishes by linking the contact process back to what he sees as the main customer benefits: peace of mind, reliable service and support. His message is that customers should be able to reach someone, receive a response, and get a clear fixed-price proposal after the site visit.