Own a Jim’s Laundry Services Franchise
Build a flexible business providing convenient laundry services to homes and businesses in your local area. With training, marketing, ongoing support, and the Jim’s brand behind you, you can work for yourself without having to build every part of the business from scratch.
- Mobile, home-based business model
- Corporate and practical training
- Marketing and ongoing support
Since 2021
Jim’s Laundry Services
Australia-Wide
Mobile Laundry Services
Domestic & Commercial
Customer Opportunities
Part of Jim’s Group
Established Australian Brand
Why Jim’s Laundry Services?
Laundry is something households and businesses continually need — and not everyone has the time, capacity, equipment, or desire to manage it themselves.
Jim’s Laundry Services turns that everyday need into a convenient mobile service. Customers book their laundry, the franchisee arranges collection, the items are washed, dried, folded or ironed as required, and the finished laundry is delivered back to the customer.
For a franchisee, that creates a business that can be operated locally and can serve both residential and commercial customers.
Rather than establishing your own laundry brand, processes, marketing, and customer-acquisition strategy, Jim’s Laundry Services gives you an existing framework, training, marketing support, leads, and the wider Jim’s network behind you.
You still run the business. You communicate with customers, organise collections and deliveries, complete the work, manage your schedule, and build your client base.
The difference is that you are not starting completely alone.
Most recognized brand
96% of Australians recognise the Jim’s name. You’re not starting from scratch on reputation.
Leads provided
Jim’s Group runs national advertising, SEO and a call centre that sends leads to franchisees. You’re not cold-calling.
Pay for Work Guarantee
If work is slow, Jim’s Group guarantees a minimum level of paid work. You’re not left sitting idle in your first months.
Full training
Two weeks of training before you start — one week at Jim’s Group headquarters in Melbourne, one week in the field. No experience required.
Flat fee model
You pay a flat weekly fee, not a percentage of revenue. The more you earn, the more you keep.
Local territory
You operate in your own defined local area. You build the goodwill and the client base in your community.
Who Buys a Jim’s Laundry Services Franchise?
There isn’t one type of person who can run a successful laundry business. The model may appeal to people leaving traditional employment, parents looking for more flexibility, people returning to the workforce, or existing business owners looking to add laundry services to their operation. What matters is being prepared to provide reliable service, look after customers, manage your time, and build a business of your own.
Learn About the Jim’s Laundry
In this Joel Kleber interview, Bill Cobanoglu, the driving force behind Jim’s Laundry Services, shares how he built one of Australia’s fastest-growing franchises.
Fastest-growing Division
Meet Bill the founder of Jim’s Laundry Services who speaks with Jim about the fastest-growing division in the Jim’s Group.
Everything you need to know
Jim’s Laundry is one of our fastest growing divisions and is a great lower cost option way to start a Jim’s franchise.
A Jim’s Laundry franchise is still a hands-on business.
You will need to manage collections and deliveries, sort and process laundry, communicate with customers, maintain service quality, organise your schedule, and look after the administration involved in running a business.Customers are trusting you with their clothing, linen, uniforms, and other personal or business items, so reliability and attention to detail matter.
If you’re looking for a completely passive business, this probably isn’t the right fit.
If you value flexibility, customer service, and the opportunity to build a local business around an everyday service, it is worth a conversation.
What’s Included in a Jim’s Laundry Services Franchise?
Training
You don’t have to work everything out yourself.
Jim’s Laundry Services states that franchisees receive corporate workshop and practical training, providing the knowledge and experience needed to operate a mobile laundry business.
Training should prepare you for both sides of the opportunity:
Providing the Service
Understanding the processes involved in collecting, washing, drying, folding, ironing, and returning customer laundry while maintaining the expected service standards.
Running the Business
Learning the Jim’s business model, managing customers and enquiries, organising your schedule, and operating your own local franchise.
Ongoing Development
Current franchise material also refers to monthly team meetings and ongoing support after franchisees begin operating.
The Franchise Package
Based on the current Laundry franchise material, franchisees receive access to:
- the wider Jim’s franchise network.
- the Jim’s Laundry Services brand and business model;
- corporate and practical training;
- marketing support;
- regional and national marketing activity;
- customer leads;
- ongoing franchise support;
- monthly team meetings;
- wider Jim’s franchise network
What Running a Jim’s Laundry Services Franchise Looks Like
Jim’s Laundry Services is built around a convenient pick-up and delivery model.
Customers request a service and arrange a suitable collection time. The franchisee collects the laundry, processes it according to the service booked, and returns it to the customer when complete.
The current franchise page describes a typical franchisee’s activities as:
- receiving leads and contacting customers;
- washing, drying, folding, and ironing laundry;
- communicating with existing customers;
- connecting with other local franchisees;
- and arranging customer pick-ups and deliveries.
The mix will depend on your customers, qualifications, and services.
Building Repeat Customers
One of the strongest features of the model is the potential for repeat business.
Laundry isn’t something customers need once and never need again. Households and businesses can require ongoing laundry services, giving franchisees the opportunity to develop regular customers rather than continually relying only on one-off jobs. Good service therefore matters beyond the current order.
Reliability, communication, attention to detail, and convenient collection and delivery can all contribute to building long-term customer relationships.
Room to Grow
The current division contains examples of franchisees expanding beyond their initial operation.
One current case study describes Simon Rubner starting his first Laundry franchise in September 2024, purchasing a second franchise in March 2025, and later expanding into a dry-cleaning store. Another current division article describes the model as suitable for either a solo home-based operator or a larger business with staff and dedicated premises.
That doesn’t mean every franchise will follow the same path, but it demonstrates that the model can support different ambitions.
The Pay for Work Guarantee
This is one of the most important things to understand about Jim’s Laundry. If Jim’s Group cannot provide you with a sufficient level of paid work in your area, your franchisor is required to compensate you for the shortfall.
This means you are not going it alone in those early months while your client base is building. It is a safety net built into the franchise model — not a marketing promise, a contractual obligation.
• Guaranteed minimum paid work weeks in your territory
• Compensation from your franchisor if the guarantee is not met
• Applies from the start of your franchise — not after a 6-month waiting period
• Every Jim’s Laundry franchise comes with this guarantee as standard
Hear From Jim’s Laundry Services Franchisees
Every franchisee comes to the business with different goals. Some want the flexibility of working for themselves. Others want to build a larger operation over time. The current Jim’s Laundry site already contains useful franchisee stories that should be prioritised over creating new testimonial copy.
One Year with Jim’s Laundry
Kate- Jim’s Laundry Services
Come spend the day with Kate as she takes us on the road and gives us a raw, real look into her journey with Jim’s Laundry.
From Chef to Franchise Owner
Tran- Jim’s Laundry Services
We spend the day on the road with Tran from Newmarket, a part-time chef and franchisee with Jim’s Laundry Services, to see what it’s really like running a mobile laundry business while balancing another career.
Work and Business Life Balance
Fotini – Jim’s Laundry Services
Meet Fotini from Jim’s Laundry Services who talks about her experience so far as a Jim’s Laundry Services franchise owner.
How to Become a Jim’s Laundry Services Franchisee
You don’t need to make a decision today. The first step is simply finding out how a Jim’s Laundry Services franchise works, what opportunities are available in your area, and whether this flexible, mobile business could suit you.
01. Speak With Your Local Franchisor
Start with a no-obligation conversation with the Jim’s Laundry Services Regional Franchisor responsible for your area.
Ask about the business, available territories, costs, training, support, customer opportunities, and what you can expect from running your own mobile laundry business.
02. Experience the Business
Spend time with an existing Jim’s Laundry Services franchisee through a trial day.
See how the business works first-hand, ask practical questions, and get a clearer understanding of collections, laundry processing, deliveries, customer communication, and the day-to-day responsibilities involved. The current franchise process specifically includes spending a trial day with a local franchise owner.
03. Review the Franchise Documents
If you decide you want to take the opportunity further, you’ll receive the relevant franchise documentation to review.
Take the time to understand the agreement, investment, responsibilities, territory, and conditions involved. Seek independent legal, financial, and business advice before making your decision.
04. Complete Your Training
Once you’ve decided to proceed, you’ll complete the required Jim’s training and practical training for the Laundry Services division.
The current franchise material states that franchisees receive corporate workshop and practical training designed to provide the knowledge and experience required to operate a mobile laundry business.
05. Start Your Jim’s Test & Tag Business
Once your training and business setup are complete, you can begin operating under the Jim’s Laundry Services brand.
You’ll continue to have access to ongoing support as you develop your customer base, establish regular clients, and build the business that suits your goals.
Jim’s Test & Tag Franchise FAQ
The questions most prospects ask before booking their discovery call. If yours isn’t here, ask it on the call. Your franchisor will give you a straight answer.
Investment & Setup
The current franchise FAQ states that the initial investment differs from state to state.
Your Regional Franchisor can explain the current cost of a territory in your area and what is included.
The reviewed current material does not clearly establish the complete ongoing fee structure. Do not copy the Mowing fee model without confirmation.
The business requires the equipment and facilities necessary to process customer laundry safely and efficiently, as well as the ability to collect and return orders.
The current division describes its model as capable of supporting a solo home-based operator, while some franchisees later expand into larger operations or laundromats.
Training & Support
The current franchise material promotes training and support designed to equip franchisees with the knowledge and experience required to operate the business.
Jim’s Laundry Services states that franchisees receive corporate workshop and practical training.
Current franchise material references ongoing support, monthly team meetings, marketing assistance, and access to the wider Jim’s franchise network.
The Business
A typical day can involve receiving customer leads, contacting customers, arranging collections, washing, drying, folding or ironing laundry, returning completed orders, communicating with existing clients, and managing the business.
Jim’s Laundry Services works with both domestic and commercial customers. Its broader service offering also includes care facilities, aged care, sporting clubs, NDIS participants, and Support at Home customers.
Yes, there is potential for repeat business because households and organisations have ongoing laundry requirements. The division specifically identifies repeat customers as an advantage of the model.
Jim’s Laundry promotes the ability to choose your own working hours and organise your schedule around your lifestyle. As with any service business, your actual schedule will also need to account for customer commitments, collections, deliveries, and processing times.
Potentially. Current division material describes the model as capable of supporting both solo home-based operators and larger businesses with staff and dedicated facilities. Existing franchisee examples also show expansion into additional territories and physical laundry businesses.
Support & Guarantee
The current franchise page states that Jim’s Laundry undertakes regional and national marketing and provides franchisees with leads and marketing support.
es. Current Jim’s Laundry material confirms that the Jim’s Pay for Work Guarantee forms part of the franchise proposition and that minimum activity requirements apply.
The exact current amount, eligibility criteria, obligations, and conditions should be discussed with your Regional Franchisor.
Starting independently means creating your own brand, developing your processes, marketing the business, finding customers, and working through the challenges of business ownership without an existing franchise support network.
With Jim’s Laundry Services, you still own and operate your business, but you have access to the Jim’s brand, training, leads, marketing, ongoing support, team meetings, and an existing business model.
The current franchise directory shows operators across multiple Australian states, while current division material says new territories continue to become available.
Availability changes, so speak with the franchise team about your postcode.
Ready to talk? Book a discovery call.
Phone 131 546
Mon–Fri 7am–8pm
Sat–Sun 8am–4pm AES
Quick links
Jim’s Laundry Services
Become a Franchisee
All Jim’s franchise opportunities
More Than Just a podcast
Jim’s Group YouTube
Jim’s Laundry Services Is Part of Jim’s Group
Jim’s Laundry Services was established in 2021 and has grown as part of the wider Jim’s Group network.
For a prospective business owner, joining an established franchise network means you’re not developing every part of your operation alone.
You still need to provide great service, look after customers, manage your workload, and build your business. But you have access to an established brand, business systems, training, marketing support, other franchisees, and people who understand the challenges involved in running a local service business.
That support structure is one of the key differences between buying a Jim’s Laundry Services franchise and creating an independent laundry business from the ground up.
“The goal was never to build the biggest franchise network. It was to build the best one — where franchisees actually make money and customers actually get looked after.”
Jim Penman, Founder — Jim’s Group
Request a free information pack
A 30-minute call with a Jim’s Laundry Services franchisor in your area. No obligation. No sales pitch. Just a straight conversation about whether Jim’s Test and Tag is right for you.
1
Your local franchisor will cover what territories are available near you
2
They’ll walk you through investment, training, and how the model works
3
You can ask anything — they’ll give you a straight answer
Request a free information pack
Call centre hours: Mon–Fri 7am–8pm / Sat–Sun 8am–4pm AEST
Read few blogs about Jim’s Laundry Services Franchisees
Another best way to understand the business is reading some related blog posts from people already running the business.
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How Heidi Launched Her Jim’s Laundry Franchise and Gained Momentum in Just Two Weeks
Read more: How Heidi Launched Her Jim’s Laundry Franchise and Gained Momentum in Just Two WeeksHeidi Yi started her Jim’s Laundry Services franchise and saw strong momentum within two weeks. She credits structured training, fast support, and a simple…
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How to Start a Mobile Laundry Business with Jim’s Laundry Services
Read more: How to Start a Mobile Laundry Business with Jim’s Laundry ServicesTurning a Passion for Entrepreneurship into a Thriving Laundry Franchise When Andrew and his wife Sarah decided it was time for a change, they knew…
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Everything You Need to Know About Owning a Jim’s Laundry Services Franchise
Read more: Everything You Need to Know About Owning a Jim’s Laundry Services FranchiseOwning a franchise can be an exciting and rewarding path to entrepreneurship, but it’s not without its challenges. That’s why it’s so inspiring to hear…
Other Jim’s Group Franchise Opportunities
Jim’s Laundry is one of 50+ franchise divisions inside Jim’s Group. If mowing isn’t the right fit, explore what else is available. The same model, the same support structure, different trades.
Looking for Laundry Services, Not a Franchise?
If you’re looking for someone to take care of your laundry, Jim’s Laundry Services provides convenient pick-up and delivery for homes and businesses.
Services across the network include wash, dry and fold, ironing, commercial laundry, dry cleaning, linen and bedding, care-related laundry, and other laundry services.