Starting an electrical franchise business gave Ben Kimpton immediate leads, predictable income, and a strong family balance.
In this episode, Ben explains how Jim’s systems removed early business stress and replaced uncertainty with structure.
His experience shows how franchising can reduce risk for first-time business owners.
Introduction
This episode of The Jim’s Podcast features Ben Kimpton from Jim’s Electrical.
Ben shares his first three months transitioning from employment into an electrical franchise business.
The conversation focuses on early support, lead flow, and family impact.
These factors matter for electricians considering business ownership without going alone.
Jim’s Group provides national marketing, training, and systems to reduce startup pressure.
Learn more about franchise opportunities at the Jim’s Group website.
What Problem Was Ben Trying to Solve Before Joining Jim’s?
Ben wanted to work for himself without risking his family’s financial security.
Starting independently felt stressful with three young children.
“Without the backing of Jim’s, it would have been a lot more stressful on the family.”
According to the Australian Bureau of Statistics, more than 60% of small businesses fail within three years.
Reducing early risk was critical for Ben.
Key challenges Ben wanted to avoid:
- No guaranteed leads
- Unpredictable income
- High marketing costs
- Business stress impacting family life
What Insights Did Ben Share About Early Lead Flow?
Ben began receiving leads in his first week.
His workload increased rapidly across the first three months.
“As soon as my first week came in, the leads started coming from day one.”
Lead volume growth:
- Month one: over 40 leads
- Month two: 69 leads
- Month three: 74 leads
This level of demand removed the fear of having no work.
How Does Jim’s Reduce Risk for Electrical Franchise Owners?
Jim’s provides national marketing and a pay-for-work guarantee during startup.
New franchisees receive increased lead volume while building momentum.
“There’s no advertising to do. Jim’s looks after all that.”
Key support systems:
- Centralised marketing
- Guaranteed lead response times
- Fixed monthly fees
- No percentage of income taken
Independent electricians often pay far more for equivalent leads through digital advertising.
How Did Customer Service Drive Ben’s Rapid Growth?
Ben focuses on communication, safety, and professionalism.
He explains every job clearly before quoting.
“Just clearly informing the customer of what we’re doing makes a big difference.”
Customer habits that built trust
- Calling leads within minutes
- Explaining quotes step by step
- Leaving sites clean
- Wearing uniform and branding
Strong service led to repeat work and referrals.
How Does This Electrical Franchise Support Family Balance?
Ben now earns more while spending more time with his children.
He handles school drop-offs and pickups regularly.
“I haven’t had a week where I’ve worried about having no work.”
The franchise model allowed income growth without sacrificing family priorities.
What Lessons Emerged About Scaling a Business Safely?
Ben plans to bring his wife into the business for admin support.
He may add staff later if growth continues.
Early scaling lessons
- Secure consistent work first
- Add admin support before burnout
- Grow at a family-friendly pace
This approach keeps growth sustainable.
FAQ
Is an electrical franchise business safer than starting alone?
Yes. Franchise systems provide leads, branding, and support that reduce early risk.
Does Jim’s take a percentage of earnings?
No. Franchisees keep all income and pay set monthly fees.
How fast do new franchisees receive work?
Most receive leads from their first week after training.
Is prior business experience required?
No. Jim’s provides training, mentoring, and ongoing support.
Can this model support family life?
Yes. Many franchisees report improved flexibility and work-life balance.
Key Takeaways
- An electrical franchise business reduces startup risk
- Immediate lead flow removes income uncertainty
- Fixed fees protect earnings as income grows
- Customer service drives rapid referrals
- Structured support improves family balance
Want to hear Ben’s full story?
Watch the complete podcast episode to learn how Jim’s Electrical supports new franchise owners.
Thinking about running your own electrical franchise business?
Explore opportunities with Jim’s Group at jims.net or call 131 546 today.