When it comes to building a long-term, trusted business in Australia, few stories are as inspiring as Haydar Hussein’s.
From starting out as a solo cleaner to leading Jim’s Cleaning—now the largest cleaning franchise in the country—Haydar has shown what’s possible when systems, service, and leadership align.
Today, Jim’s Cleaning boasts over 1,700 franchises, covering general cleaning, carpet cleaning, window and pressure cleaning, car detailing, and more.
At the heart of that success is Haydar’s vision: clear structure, franchisee-first support, and a focus on doing every job right.
Haydar Hussein: From Cleaner’s Choice to Jim’s Cleaning Leader
Haydar started in 1989 with a business called The Cleaner’s Choice.
Just six months in, he had hired his first team and began taking on more clients than he could manage alone.
In 2001, he made a key move—joining Jim’s Group by buying a regional Jim’s Cleaning license in western Melbourne.
“I rebranded and quickly saw the difference the Jim’s name made. The leads, the trust, and the potential—it all grew fast.”
Haydar didn’t stop there.
Within three years, he had acquired the national rights to Jim’s Cleaning.
Under his leadership, the division scaled quickly, becoming one of the most dominant service franchises in Australia.
Why Specialization Became a Game-Changer at Jim’s Cleaning
Haydar understood early that general services can only go so far.
Instead of trying to do everything, he split the brand into focused categories:
“To be a specialist, you need the right training and the right tools. When each franchisee focuses on one thing, quality goes up, and complaints go down.”
This division of expertise has allowed every franchisee to master their craft, and it’s what keeps Jim’s Cleaning ahead of the competition.
Haydar Hussein on Training, Trust, and Transparency at Jim’s Cleaning
For Haydar, customer satisfaction starts with franchisee support.
That means structured onboarding, regular coaching, and complete transparency with customers.
Every franchisee is:
- Police-checked and insured
- Trained to national standards
- Backed by a work guarantee
“We come back and fix it if needed—and we rarely have to, because our training works.”
These systems help Jim’s Cleaning keep its promise to every customer, which explains the franchise’s strong word-of-mouth growth and repeat bookings.
The Power of the Jim’s Brand—and Why It Still Works
Haydar says people trust Jim’s because it’s more than a logo.
It’s a promise.
“We’re not the cheapest, but we’re the most trusted. That’s what matters long term.”
Leads come in daily—thousands each week across Australia and New Zealand.
In fact, in 2023, Jim’s Group missed out on 245,000 leads due to a lack of available franchisees.
“It’s frustrating to turn people away. The demand is there—we just need more hands on deck.”
The Tech Edge at Jim’s Cleaning: Smart Scheduling with FMS
Jim’s Cleaning uses a custom software tool called FMS (Franchise Management System), where each operator chooses the suburbs and days they want to work.
This reduces travel, improves efficiency, and helps franchisees stay local.
“Some of our guys don’t work more than 10 minutes from home. They hand off long-distance jobs to others in the network.”
This smart use of tech means fewer late arrivals, happier clients, and higher revenue per hour.
Haydar Hussein on the Low-Cost Investment That Pays Off at Jim’s Cleaning
Starting a Jim’s Cleaning franchise is affordable—typically around $30,000 all-in, including:
- Territory
- Equipment
- Vehicle signage
- Uniforms
- 13-week onboarding and training
“Compared to retail or food franchises that cost hundreds of thousands, this is accessible—and the ROI is fast.”
New franchisees also receive $2,000 referral bonuses if they help grow the network by bringing in new operators.
Haydar Hussein’s Vision for the Future
Haydar has his sights set on 2% market share, up from today’s 1%.
With continued demand, smart tech, and a loyal franchisee base, that goal is within reach.
He’s also exploring expansion beyond Australia and New Zealand, eyeing new markets like the UK and Canada.
“The model works. The brand is strong. And the demand is growing.”
Haydar Hussein’s Advice for You
Thinking about starting your own franchise? Here’s Haydar’s guidance:
- Pick a specialty. Don’t try to do it all—do one thing well.
- Follow the system. Use the tools, the training, and the tech.
- Talk to a franchisee. Go on an observation day to see it firsthand.
- Back yourself. You don’t need a big investment to start strong.
“This is real business. You’ll work, but you’ll grow—and you won’t be doing it alone.”
Haydar Hussein’s Story Is About People, Systems, and Purpose
Haydar Hussein didn’t just grow a franchise.
He built a community.
One where families earn good money.
One where customers trust the brand.
One where service always comes first.
If you’re ready to build a business that gives back as much as it grows, Jim’s Cleaning is a model that works.
Ready to Start?
📞 Call 131 546 or visit jims.net/own-a-franchise to request your free info pack.
With Haydar’s system behind you, the next big success story might be yours.