JIM’S PODCAST
Tune into our official podcast, where every week we delve into the authentic, unedited experiences of our franchisees and franchisors. Get a genuine glimpse into the life of running a Jim’s franchise through our commitment to complete transparency. Join us on this journey with our podcast.

The Jim’s Podcast is hosted by Joel Kleber, Chief Marketing Officer of the Jim’s Group.
Each week, I sit down with the people who make Jim’s what it is. Franchisees, franchisors, and Jim himself. We talk honestly about what it’s really like to build a business inside the Jim’s system. The wins, the surprises, the lessons learned the hard way, and the advice Jim has been sharing with business owners for decades.
If you’re researching a Jim’s franchise, these conversations are essential listening.
You will also find them valuable if you’re looking to start a business or franchise.
In this episode of the Jim’s Podcast, we hear from a Jim’s Cleaning franchisee who’s grown his business to 22 staff, expanded into additional services, and built a strong reputation for quality and customer service.
He shares his journey from a corporate banking career to hands-on business ownership, the challenges of the early days, and the systems he uses to maintain standards as the business grows — from audits and staff training to hiring strategies that work.
A practical, honest conversation about leadership, growth, and what it really takes to build a sustainable Jim’s business.


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