JIM’S PODCAST
Tune into our official podcast, where every week we delve into the authentic, unedited experiences of our franchisees and franchisors. Get a genuine glimpse into the life of running a Jim’s franchise through our commitment to complete transparency. Join us on this journey with our podcast.

The Jim’s Podcast is hosted by Joel Kleber, Chief Marketing Officer of the Jim’s Group.
Each week, I sit down with the people who make Jim’s what it is. Franchisees, franchisors, and Jim himself. We talk honestly about what it’s really like to build a business inside the Jim’s system. The wins, the surprises, the lessons learned the hard way, and the advice Jim has been sharing with business owners for decades.
If you’re researching a Jim’s franchise, these conversations are essential listening.
You will also find them valuable if you’re looking to start a business or franchise.
On this episode of the Jim’s Podcast, we interview Jason Jaap from Jim’s Scratch and Dent.
Jason clears up the long-running “supermarket” myth and takes us right back to 1990, when he bought a Jim’s Mowing franchise at 22 years old.
From there, it’s a proper Jim’s story. Master franchise days, building support systems, launching new divisions, and then heading to the UK before coming back to Australia and eventually building a scratch and dent business that grew big enough to sell to private equity.
We also get into what Jim’s Scratch and Dent looks like today. Mobile repairs in customers’ driveways, what the work actually involves, the type of people they’re looking for, training, support, and what franchisees can realistically earn (including the “good week” numbers).
Jason also explains the fees, the territory setup, and the new membership program “Jim’s Scratch and Dent Protect” designed for new car owners.
If you’ve ever wondered how this division works, or you’re a qualified spray painter thinking about running your own business, this one’s worth a listen.


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