Imagine leaving a stable IT job to use a hammer and nails– that’s exactly what Corban Borrie did! He dove into a hands-on career by starting a Jim’s Handyman franchise. His story is about embracing new challenges and finding satisfaction in the tangible results of hard work.
A New Beginning with Jim’s Handyman
Corban’s transition was fueled by a desire for change.
Swapping computer screens for toolboxes, he quickly adapted to his new role, thanks to the robust support from Jim’s Group.
The brand’s strong reputation opened doors to an abundance of work, from property management to diverse repair tasks, marking a successful shift in his career path.
Mastering Customer Relations
Understanding his customers’ needs became a fundamental part of Corban’s business strategy.
He learned the art of communication, ensuring appointments were confirmed and services were clearly explained.
This approach, along with competitive pricing strategies, helped Corban build trust and secure a high conversion rate from quotes to actual jobs, laying a strong foundation for his business’s growth.
Expanding the Business
With his business flourishing, Corban looked to the future, planning to reinvest his earnings into expanding his operations.
His strategy includes hiring staff and adding more work vehicles to meet the growing demand.
Through effective assigning tasks and planning, he’s not just working in his business– he’s working on growing it strategically within the Jim’s Group ecosystem.
Learning from the Best
Corban credits much of his success to the wisdom shared by fellow franchisees and the mentorship from his franchisor, Robert.
He highlights the importance of tapping into the collective experience within Jim’s Group, which has been instrumental in his swift business growth.
Training sessions, particularly those led by Jim Penman in Melbourne, emphasized the importance of exceptional customer service, shaping Corban’s approach to his business.
Corban Borrie’s journey from IT to Jim’s Handyman is proof of the power of embracing change and using the support of a trusted franchise network.
His story illustrates the potential for personal and professional growth when you step out of your comfort zone and into a new venture with the right support and guidance.
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