Discover the inspiring journey of Haydar Hussein as he turned his one-man cleaning business into Australia’s largest cleaning franchise with Jim’s Group. Learn how he scaled his business and what strategies he used to build a successful team.
Starting a business from scratch is not an easy feat, but turning it into a household name is a whole other ballgame. Haydar Hussein, the National Franchisor responsible for the growth and success of Jim’s Cleaning Group, did just that along with Jim Penman.
His journey began in 1989 when he started his own cleaning company, The Cleaner’s Choice. In 2001, he purchased a regional franchise for Jim’s Cleaning in Western Melbourne and rebranded his existing business. Little did he know that this small step would be the beginning of something much bigger.
With Haydar’s leadership and vision, Jim’s Cleaning Group has grown from two franchisees to over 1,000 franchisees generating over $ 100 million annually, making it the largest cleaning franchise in Australia and possibly the world.
Haydar’s forward-thinking nature led him to introduce new divisions and rebrand Jim’s Cleaning into the Jim’s Cleaning Group and is now a one-stop shop for all cleaning needs, including car detailing, blind cleaning and repairs, carpet cleaning, and window and pressure cleaning.
In a Jim’s Podcast interview, Haydar shares his secret to scaling with Jim’s Group and his motivations to help New Australians transition from an employee to a business owner. Haydar’s goal is to be bigger than Jim’s Mowing, the largest franchise in the Jim’s Group, and to expand internationally into the UK, Canada, and the US.
The Jim’s Cleaning Group has changed the lives of thousands of people by providing job security, work-life balance, and uncapped income potential. So if you’re thinking of starting your own business, why not join Jim’s Cleaning Group?
With Haydar’s and Jim Penman’s leadership and vision, you too can achieve success and grow with the largest franchise group in Australia.
How Haydar Hussein Helps New Australians Succeed with Jim’s Cleaning Franchise
One of the things that make Jim’s Group unique is its commitment to helping new Australians succeed in their business ventures. Haydar takes pride in supporting new Australians who come to Australia with very little but with a lot of drive and determination.
For Haydar, the franchise model is a perfect fit for those who are new to the country because everyone is governed by a contract, and as long as they follow the process in the manuals, it works.
In franchising, he believes that trust is crucial, and the Jim’s Group provides access to computer systems to manage anyone anywhere in the world. This level of transparency helps new Australians build their business with confidence.
Jim’s Cleaning is one of the franchises that appeal to new Australians the most. Many of them come from war-torn countries or have experienced poverty and come to Australia with very little money. Some of them are highly educated but can’t get qualified in their respective fields in Australia.
Jim’s Group provides new Australians a pathway to help them build a better future for themselves and their families.
Haydar believes that helping new Australians is part of his philosophy. For him, supporting new Australians is not just about their language skills. He sees their eagerness to move forward in this country and build a better future for themselves.
Jim’s Group invests extra time in teaching new franchisees quoting skills, writing skills, and other essential business skills. Jim’s Group has also created an online quoting tool that makes the process much simpler.
Haydar takes pride in seeing his franchisees build their businesses and hearing how they’ve been able to buy houses or grow their businesses into little empires.
For new Australians, starting a business can be challenging, but with the right support, it can also be one of the most rewarding experiences in their life. Jim’s Group provides the support and tools needed for them to succeed in their business ventures.
As Haydar says, “New Australians are very eager to move forward in this country,” and Jim’s Group is committed to helping them achieve that goal.
The Freedom to Innovate: Operating a Jim’s Cleaning Franchise
Many people think that franchising comes with a strict set of guidelines and limited creative freedom. But for Haydar Hussein, the founder of Jim’s Cleaning franchise, that couldn’t be further from the truth. One of the things that he loves most about Jim’s franchise is the freedom to innovate and create.
From developing their products to designing their uniforms, Haydar and his team have been given the blessing by Jim’s Group to explore new ideas and push the boundaries of what’s possible. And this freedom has allowed them to create a business that’s truly unique and tailored to their needs.
As a franchisor, Haydar has been able to create the systems and processes that work best for his business. And while there are guidelines in place, he’s been given the space to maneuver and experiment to find what works best for him and his team.
Operating a Jim’s Cleaning franchise isn’t about following a rigid set of rules. It’s about having the support and resources of a large organization while still maintaining the freedom and autonomy to create something unique and tailored to your needs.
For Haydar and his team, that meant the ability to innovate and push the boundaries of what’s possible, and it’s made all the difference in the world.
Transitioning from Employee to Business Owner with Jim’s Cleaning
Transitioning from being an employee to a business owner is a big step, and it requires careful planning and execution to succeed. According to Haydar, owning a business is very different from being an employee.
Structuring your day correctly can give you more time for hobbies and spending time with your family. However, to make the transition successful, you need to have good partners, such as a banker, accountant, and supplier, who can help you with your finances and provide support.
Choosing the Right Type of Business with Jim’s Group
Choosing the right type of business is also important. Jim’s Group has more than 50 divisions, and you can go on trial days with as many as you can to find out what you like to do.
When you enjoy what you do, it doesn’t feel like work. Having the right partners, environment, and equipment is also crucial.
Owning a franchise is not a set-and-forget thing. Jim’s Group provides custom training for franchisees, including a seven-day program on the road, to train them on each service, how to quote, how to deal with customer complaints, and how to wow customers.
Characteristics of Successful Jim’s Cleaning Franchisees
If you’re thinking about becoming a Jim’s franchisee, you may be wondering what characteristics successful franchisees possess. According to Haydar, it’s a combination of several factors that add up to create a successful business.
Extra Attention to detail
One key characteristic of successful franchisees is their attention to detail. All the little extra one percent that you commit and deliver, as Haydar calls them, add up to make a big difference. This means following the system accurately, showing up on time, and doing good work that satisfies the customer.
And it’s not just about doing the bare minimum. Successful franchisees go above and beyond, taking pride in their work and striving to exceed customer expectations. When customers are happy, they not only pay on time but also refer the franchisee to others.
This leads to more work and, as Haydar points out, the ability to charge a little bit more.
Motivation to Satisfy Customers
While making money is important, successful franchisees aren’t solely motivated by financial gain. They genuinely want to satisfy the customer and take pride in the work they do. This passion for excellence translates into better work, which in turn leads to more referrals and a stronger reputation.
A Franchise Fee Is An Investment
Another key characteristic of successful franchisees is their understanding that buying a franchise is an investment, not just a fee. By doing all the right things and building turnover, franchisees can potentially sell their franchise for more than they paid for it, just like buying a house.
Taking Advantage of Jim’s Group Resources
Finally, successful franchisees take advantage of the resources provided by the franchisor. Jim’s Cleaning franchisees have access to advertising, management and mentoring, and territory protection. Good operators hustle and work their territory to create something great, while the franchise fee protects them from competition.
While cleaning may not be rocket science, converting sales can be a challenge. That’s why Haydar believes that franchisors need to do more to support franchisees in this area.
But with the right combination of attention to detail, passion for excellence, and smart investing, becoming a successful Jim’s Cleaning franchisee is within reach.
Scaling a Jim’s Group Franchise
If your business is already successful, you may then look into scaling it. It is no easy feat, but Haydar shares his insights on how he managed to grow Jim’s Cleaning to where it is today.
He explained that one of the secrets to success is surrounding yourself with like-minded and energetic people who share the same goal. Haydar allots his time to investigate, plan, and come up with new ideas and bettering their system.
Finding good people to work with can be a challenge, but Haydar believes it comes down to training and finding people who click with your style. It’s a two-way street where both parties motivate and train each other, making it a win-win situation.
Trusting people to delegate tasks is crucial when scaling a business, but with franchising, everyone is governed by a contract, and as long as they follow the manuals, it works.
The appeal of Jim’s Group’s franchise is that it can change people’s lives. It’s these success stories that motivate people to join Jim’s Group and expand their business.
Conclusion
Haydar Hussein’s journey with Jim’s Group is a true inspiration. From starting as a one-man band to building the largest cleaning franchise in Australia, he has proven that with dedication, hard work, and the right support, anyone can achieve success as a business owner.
What sets Jim’s Group apart is its commitment to helping people succeed in their business ventures, providing the freedom to innovate, and providing custom training and resources for franchisees. With these tools, anyone can become a successful Jim’s Cleaning franchisee.
Take the first step towards becoming a franchisee today and start building a better future for yourself and your family. Join Jim’s Cleaning Group and let Haydar and his team guide you toward success!
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Hosted by Joel Kleber